Romenesko

Washington Post
"We talked about new reader challenges and how to keep our sanity and equanimity when caught between angry readers and angry newspaper staffers," reports Deborah Howell. "The meeting stimulated this ombudsman to not just be the complaint department but to also help readers and staffers surf those waves without drowning the best in journalism." More editor/ombud columns:
> Why SacBee didn't use "junk" in hed, lead of story about McClatchy (Bee)
> Veteran TV critic Saunders among the 17 taking Rocky's buyout (RMN)
> Reader wants Chicago Trib to stop referring to the "Old Testament" (CT)
> Star-Telegram gets complaints about number of A-section ads (FWS-T)
> Islamic group header disappointed by AP story on poll of Muslims (Strib)
> Reader asks why News & Record "plays up the issues that divide us" (N&R)
> Richter doubts there will be many "good news" stories from Iraq (SAE-N)
> Times-Union often treats the war as a routine story, says Ezell (FT-U)